-
Check-in: 15:30-19:00 (16:00-19:00 in areas outside Pas de la Casa).
-
Check-out: until 11:00.
-
Free cancellation up to 30 days before check-in through the website.
-
An extra charge of up to €20 may apply for arrivals/departures outside regular hours.
-
A deposit of between €100 and €400 is required upon arrival (refunded within 14 days if no damage).
-
Guests must present an identity document (Government of Andorra - ROAT).
-
This is a non-smoking accommodation.
-
Bedding, towels, hygiene products, and Wi-Fi included.
-
Dishes must be clean and organized: the kitchen is not included in the cleaning service; and guests must take out their trash (bins are located at the bottom of the building).
-
Assistance, activity organization, and discounts available.
-
Respect the neighbors; noise and disruptive parties are prohibited. If the agency receives a complaint from the police, you may lose your deposit due to non-compliance with regulations (you can contact the police at +376 755 222).
-
It is forbidden to bring skis and boots into the apartment as the risk of wear is too high. For those staying in buildings without lockers, we offer a solution on the slopes.
-
You have 48 hours to notify us of any inventory discrepancies or existing damage so that you are not held responsible.